Senior Business Analyst

Are you a hands-on senior business analyst with 10+yrs experience? Do you have a technical background in project management? Can you confidently write SQL and work amongst other business analysts to complete client projects together? If so, we want to hear from you!

About the role:

The Senior Business Analyst is the vital link between information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.

TickTrade Systems Inc. (TickTrade “TickTrade”) is looking for an experienced leader, a senior business analyst who is not afraid of rolling up their sleeves and wearing many hats on the job. We need a leader who can own their work not just lead and manage a team of business analysts to complete the project. We expect you to be boots on the ground with all levels of the team.

Working @ TickTrade:

High performance work teams: supportive culture of bright minds, strong communicators, team trust is essential; flexible working hours; easily accessible to PATH/Subway/10MIN walk northwest of Union Station

Role Responsibilities:

  • Discuss, formulate, design, document and review requirements with business and technology groups at the client site and internally with developers and business analysts
  • Create clear technical and process documentation in English requiring the use of process mapping software
  • Test trading workflows using TickTrade’s system by preparing and running test scripts to validate new system capabilities
  • Work closely with developers and IT staff to troubleshoot system issues and respond to client requests
  • Work with project owners and analysts during system design to determine needs and to plan solutions
  • Support implementation projects and client needs as necessary
  • Design and create materials for desktop, web and mobile applications (icon, logo, color set, css etc.)
  • Record, edit and publish training material, demo, presentation for existing and new TickTrade applications
  • Ready and able to research, recommend and apply new technologies such as Blockchain, crypto market, machine learning and artificial intelligence
  • Defining and articulating system requirements based on a solid understanding of client business and operational process
  • Performing gap analysis, feasibility assessment, documenting requirements and translating findings into detail requirements which may include logical data models, mock-ups, and test cases
  • Carrying out out-of-box configuration to meet client requirements
  • Assisting in planning implementation, functional testing, investigating system logs and database records
  • Ensuring all work completed is within existing policies, procedures, organizational objectives and meets high quality and customer service standards
  • Supporting the client through the project lifecycle from inception to production
  • On-call production support


  • Must be permanent Canadian resident living in Toronto. No relocation expenses provided
  • Minimum 6+years technology and business consultant experience in a vendor company for banks within the treasury departments
  • Strong verbal and written communication skills in English at a professional working level proficiency
  • Strong interest in Foreign Exchange, Capital Markets / Treasury industries
  • Knowledge and experience working with Blockchain and crypto currencies and strong interest to improve himself/herself on this area; advocate of continuous self-learning
  • Demonstrated experience writing SQL, Java and object-oriented programming
  • Demonstrated experience working with:
    • Linux and server applications
    • Active directory, user onboarding, user authentication,
    • FIX protocol (connection, configuration, FIX tags, logs),
    • User interface and experience design in desktop, web, mobile applications (experience in designing trading applications is an asset)
  • Knowledge of Statistics, Finance and Economics concepts
  • Expert MS Excel, MS Word, Visio and Powerpoint
  • Self-starter with strong work ethic, attention to detail, superior problem-solving skills
  • Can effectively handle multiple projects in a fast-paced, changing environment
  • Team player with ability to work with local and remote teams in different time zones

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